Aiello

  • AI helps improve customer experiences.
  • Priority experience for guests.
  • Anywhere and anytime Genius Services.
  • Intelligent room control.

ROOM EXPERIENCE
VIP welcome mode, voice guidance AI for facility introduction
hotel, device control IOT in the room.

CHECK-IN
Synchronization with self check-in and PMS to automate process during busy hours. Voice Bot for confirmation of reservation and customer inquiries.

MUSIC / SPEAKER
Online Music Streaming
Bluetooth
Dolby Stereo Speakers

ROOM SERVICES
Meal service in the room, orders, inquiries about facilities,
calls to room service…

CHECK-OUT
Express check-out in the room and request advanced invoiced. Voice Bot for satisfaction survey customer relationship management and promotions.

OWN NEUROPROCESSOR
No need link with Google voice, Alexa, ETC,
Direct integration with the Hotel, Hardware Independent
Internal data storage, administration and use exclusively managed by the Hotel’s administration.

CRM
AI Assistant (Room Service) 24 hours personalized to understand the preferences of customers and users behaviors

PERSONALIZED RECEPTION SERVICE
Personalized welcome message
Frequently asked questions about hotels
Morning call
Voice control in the room / extension of stay
Voip
Different languages ​​Information from local entertainment
Set user profiles

IoT ROOM CONTROL
Voice controlled lights, air conditioning, curtains, TV, mattress, etc.
DND / room cleaning
Mode control: morning mode, mode standby, reading mode, theater mode, etc.
Item delivery order
Food delivery order
Customer satisfaction
Survey speaker
Customer complaint recorder
Billboard / announcements in the room
Lights on / off
Opening / closing curtains

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